Sabrina Deutsch Salamon at York University’s School of Administrative Studies talks about how managers’ trust in their employees can enhance their employee’s feelings of responsibility for the organization, which in turn positively affects organizational performance.
Morela interviews Sabrina Deutsch Salamon about her research on trust and the advantageous effects that nurturing manager trust in employees may have on organizational performance. Sabrina proposes that employees who feel trusted by their managers think more about how to achieve organizational goals in a manner that does not hurt the organization, rather than about how to maximize their personal objectives with little regard for the organization.
Dr. Sabrina Deutsch Salamon (sdeutsch@yorku.ca) is an Associate Professor in the School of Administrative Studies at York University, Canada. She earned her PhD in Organizational Behavior at the Sauder School of Business at the University of British Columbia. Sabrina's research interests include organizational trust, citizenship and deviant behaviors, and group dynamics. Her work has been published in several academic outlets including the Journal of Applied Psychology and the Journal of Organizational Behavior.
Date of the interview: September 23, 2008
Recommended further readings:
Brower, H. H., Schoorman, F.D., Hoon Tan H. 2000. A Model of Relational Leadership: The Integration of Trust and Leader-Member Exchange. Leadership Quarterly, 11:227-250.
Deutsch Salamon, S. & Robinson, S. 2008. Trust That Binds: The Impact of Collective Trust on Organizational Performance. Journal of Applied Psychology 93, 593-601.
Kramer, R.M. (ed.). 2007. Organizational Trust: A Reader. Oxford, UK: Oxford University Press.
Kramer, R. & Tyler T.R. (eds) .1996. Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, CA, US: Sage Publications.
Tenbrunsel, A. E., & Messick, D. M. 1999. Sanctioning Systems, Decision frames, and Cooperation. Administrative Science Quarterly, 44: 684-707.
Morela Hernandez is an Assistant Professor in the Department of Management and Organization in the Foster Business School at the University of Washington. She can be reached at morela@u.washington.edu
Dr. Sabrina Deutsch Salamon (sdeutsch@yorku.ca) is an Associate Professor in the School of Administrative Studies at York University, Canada. She earned her PhD in Organizational Behavior at the Sauder School of Business at the University of British Columbia. Sabrina's research interests include organizational trust, citizenship and deviant behaviors, and group dynamics. Her work has been published in several academic outlets including the Journal of Applied Psychology and the Journal of Organizational Behavior.
Morela Hernandez is an Assistant Professor in the Department of Management and Organization in the Foster Business School at the University of Washington. She can be reached at